Manage how A2J Suites communicates with you
A2J Suites sends only transactional and system-generated notifications related to your account, cases, and Platform operations. We never send marketing emails, newsletters, or promotional content.
Below you will find a breakdown of our notification categories. Some notifications are essential and cannot be disabled, while optional operational updates can be customized through your account settings.
These notifications are required for the secure and lawful operation of your account. They cannot be fully disabled.
Login notifications, password resets, MFA setup, and suspicious-activity warnings.
Invoices, payment confirmations, subscription renewals, and failed-payment notices.
Platform outage notifications, data breach disclosures, and emergency maintenance windows.
Changes to Terms of Service, Privacy Policy, or Acceptable Use Policy.
These notifications can be managed through your account settings dashboard. Log in to enable, disable, or adjust frequency.
Notifications when a case changes status (assigned, scheduled, resolved, closed).
Reminders before scheduled hearings and client appointments. Adjustable lead time.
Notifications when a document is available for review, signature, or download.
Notifications for new messages in ClientBridge Messenger. Can be set to real-time or daily digest.
Advance notices about scheduled maintenance windows and expected impact.
Changes take effect immediately for all future notifications. If you need assistance, contact our support team at support@a2jsuites.com.