A2J Suites empowers legal aid organizations, court systems, and pro bono networks with integrated case management, client communications, and document delivery — so no one is left without representation.
Purpose-built modules that work together to reduce administrative overhead, accelerate case resolution, and keep every stakeholder informed.
Automated intake triage routes incoming matters to the right attorney or paralegal. Smart conflict checks, eligibility screening, and merit assessment happen in real time — cutting intake processing from days to minutes.
Secure, two-way communication portal between attorneys and clients. Multilingual message templates, read receipts, and automated follow-ups ensure no status update is missed — even when clients lack reliable email.
Centralized court-date management with automated hearing reminders, continuance tracking, and calendar synchronization across case teams. Reduces missed appearances by 73% on average.
Generate, e-sign, and securely distribute legal documents from templated libraries. Chain-of-custody tracking, version control, and deadline alerts keep filings on schedule and audit-ready.
Our dedicated onboarding team configures the platform to match your organization's workflows, judicial districts, and reporting requirements.
We map your caseload types, staffing structure, and court jurisdictions to build a tailored configuration blueprint.
Securely transfer existing case records, contacts, and templates from your current system — no data left behind.
Live workshops and on-demand video guides ensure your team is confident with every module before go-live.
Go live with 30 days of concierge support. We track adoption metrics and fine-tune configurations in real time.
Founded in 2021 in Austin, Texas, A2J Suites grew out of a simple frustration: legal aid organizations were drowning in administrative tasks while the people who needed help the most waited in growing queues. Our founders — veterans of legal tech, nonprofit operations, and computer science — set out to build the platform they wished had existed years earlier.
Today we serve over 200 organizations across 34 states, from single-attorney rural offices to multi-county legal aid societies. Our 45-person team operates from a shared workspace on Burnet Road, driven by the conviction that access to justice should never be limited by outdated technology.
15 years in legal technology. Former VP of Product at Paladin (pro bono management). Passionate about closing the justice gap through scalable software.
Ph.D. in Computer Science from UT Austin. Previously architected case management systems at Thomson Reuters. Expert in secure document processing and NLP.
12 years of operations leadership in nonprofit legal services. Former Director of Technology at Texas RioGrande Legal Aid. Bridges the gap between mission and operations.
A2J Suites sends only transactional and system-generated messages. We never send marketing emails, newsletters, or promotional content.
Every message A2J Suites sends is governed by rigorous verification, monitoring, and access-control protocols.
Every recipient address is validated at registration via confirmation link. Invalid or disposable domains are blocked at intake.
Global suppression list updated in real time from bounces, complaints, and manual removal requests. Checked before every send.
Hard bounces trigger immediate suppression. Soft bounces retry 3× over 24 h, then suppress. Complaints auto-suppress and alert ops.
Enrolled in major ISP FBL programs. Complaint data feeds back into suppression engine within minutes of receipt.
Per-org and per-template rate caps prevent volume spikes. Anomaly detector flags deviations >2× baseline for manual review.
Only designated Admins can modify templates or sending rules. All changes require peer approval and are logged with timestamps.
Complete delivery logs retained 90 days. Template change history and access logs retained 12 months. Available on request.
Built on proven cloud services with defense-in-depth security and comprehensive monitoring.
AWS US-East-1 (N. Virginia) with multi-AZ redundancy and auto-scaling for consistent performance.
Mailgun SMTP relay with dedicated IP. Warm-up completed, reputation score monitored daily.
TLS 1.3 for data in transit. AES-256 encryption for data at rest. E2E encryption for client messages.
SPF, DKIM (2048-bit), and DMARC with p=reject policy. Full alignment enforced on all outbound mail.
24/7 uptime and delivery monitoring. Bounce/complaint rate dashboards with automated alerting thresholds.
Delivery logs retained 90 days. Access and change logs retained 12 months. Exportable on request.
Join 200+ organizations already reducing case backlogs, improving client communication, and meeting compliance requirements with A2J Suites.
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